do you provide any kind of commercional support? Im choosing jabber client for our clients and for that I will need support...like problem solving, faeture adding, interface modification...
since we are a fairly small team, we do not have the resources to provide commercial support.
However, if you like Coccinella, you can use the bug tracker to submit feature request or bug reports, or use this forum to discuss new features. "Real Bugs" are usually fixed in a relat. short time, depending on the complexity of the problem. For new features, or other stuff it may take some time and discussions, how to solve the problem at best before implementation starts, and then it will take some time, also depending on the complexity of the new feature.